First Great Western fares rise again
Friday, March 6th, 2009I was somewhat dismayed, to say the least, to see my First Great Western (FGW) Reading-Paddington ticket all of a sudden jump last week to nearly £400 per month, thanks to their removal of a 10% discount for poor performance . This follows a January 6% fare rise.
According to the Reading Chronicle report, FGW’s spokesperson said:
We’ve still got much to do but we’re pleased we are now delivering a service much closer to what our customers want on a regular basis.
Not close enough. It’s really not close at all. Lib Dem Gareth Epps summed up customer feeling more accurately by saying:
Reading commuters already pay some of the highest fares per mile in the world, so to reduce the discount it should rightly be paying for poor performance is arrogance of the highest order.
Paul Smith goes further, with his colourful (but reasonable) analysis of the situation on the brilliant site Bitter Wallet:
They’re ready to start punching strangers in the back of the head, partly because they can’t sit down during their commute and have to stand like shitty-arsed cattle for hours on end, but mostly because they’re paying through the nose to do so; their season ticket prices have jumped up in price, and not by just a few quid, either.