Reading Roars!

I was made aware of a new blog today named I Hate First Great Western.  Guess what it’s about?

Frankly, it’s about time that we had a blog slamming FGW.  I don’t usually travel by rail these days, but when I do I am shocked by how poor services still are.  Here’s a selection of my personal rail rants:

• Very high ticket prices
• No seat during peak travel.  Again and again and again….
• On more than one occasion, not even enough room to stand - I was forced to wait for the next train
• Shabby stations
• Lack of communication.  This is fundamentally important!  If there’s something wrong, let customers know!  If drives us loco, otherwise.  Keep us updated.  It’s not hard.  As my former boss used to say “Don’t dark me”
• Inaccurate information given to customers (such as being directed to the wrong platform)

The whole diabolical rail situation in this country is very complicated, in my opinion, and it doesn’t appear to be getting any better.  FGW are bad, yes, but then so are other operators in my experience (and the London Underground doesn’t offer much joy, either).

Good luck to I Hate First Great Western.  They’re on the right track.  Maybe we will see a blog from someone at FGW?