First Great Western’s Chief Operating Officer will be facing questions tomorrow evening from councillors and the public about the performance of the operator’s rail services between Reading and London.
The Special Scrutiny Meeting on First Great Western Performance will take place at 7pm at the Old Town Hall’s Victoria Hall.
You can submit your question in writing via the Council website, or simply contact Cllr Ricky Duveen.
Fewer First Great Western customers have been complaining about late trains, according to regional station manager Steve Lewis. Instead, complaints were about how the train operator “were going to improve the comfort on the services”.
I agree that comfort can be an issue. This morning, for example, I stood inches from other standing passengers as my Reading to Paddington journey lasted 50 minutes (due to the usual signalling problems).
Also uncomfortable is news that Network Rail bosses are to be awarded enormous bonuses (totally unacceptable, given what we have to put up with) and that weekend engineering works are expected to continue for several more years.
All in all, still not looking good if you are a customer.